Meta / Facebook App Review Compliance

User Data
Deletion Request

At PostEngine, your data belongs to you. If you would like to permanently delete your account data — including any connected Facebook or Instagram information — you can request deletion at any time.

Data Covered

What Data We Delete

When you submit a deletion request, all of the following data linked to your PostEngine account is permanently removed from our systems.

Facebook Account Data

All connected Facebook Page information, OAuth tokens, and page management permissions granted to PostEngine.

Instagram Account Data

Your connected Instagram Business account details, publishing permissions, and any associated profile metadata.

Access Tokens

All OAuth access tokens and refresh tokens stored for Facebook, Instagram, LinkedIn, and any other connected social platforms.

Scheduled Posts

All pending, queued, or drafted posts — including AI-generated posters, captions, and their associated scheduling data.

Business Profile Data

Your business name, address, services, brand colors, Google Business Profile connection, and all onboarding information.

Account Information

Your email address, name, profile data, subscription records, payment history, and all personal account details stored by PostEngine.

Deletion is permanent and irreversible

Once your data deletion request is verified and processed, all associated data is permanently removed from PostEngine's systems and cannot be recovered. Please ensure you have saved any content you wish to keep before submitting your request.

Deletion Process

How to Request
Data Deletion

Follow these three simple steps. We process all deletion requests within 30 days and confirm via email.

1

Send a Deletion Request Email

Your action required

Send an email to Contact@nxtgendigitals.com with the subject line "Data Deletion Request". Include the following in your message:

  • Your registered email address with PostEngine
  • Your business name on PostEngine (if applicable)
  • Confirmation that you want all associated data permanently deleted
2

Identity Verification

Our team reviews

Our support team will verify your identity to ensure the request is legitimate and the correct account is being deleted. You may receive a follow-up email within 2–3 business days if we need additional verification.

Response Time

2–3 business days to acknowledge your request

Confirmation Email

We'll confirm receipt and next steps via email

3

Permanent Data Deletion

Completed within 30 days

Once verified, PostEngine will permanently delete all data associated with your account from our systems within 30 days. We will also revoke any active OAuth access tokens with Meta/Facebook and other connected platforms.

Final confirmation sent to you

After deletion is complete, you will receive a final confirmation email. All your data — including Facebook/Instagram tokens, business profile, content plans, and account records — will be permanently erased.

Support

Need Help?
We're Here for You

If you have questions about data deletion, privacy rights, or your PostEngine account — our support team is ready to assist.

Email Support

For all deletion requests and account-related queries, reach us directly at:

Contact@nxtgendigitals.com

Helpful Resources

Learn more about how we handle your data and the rights you have as a PostEngine user.

Meta Platform Compliance

PostEngine complies with Meta's Platform Terms and Data Policy. This page serves as the official User Data Deletion Request page required for Facebook Login and Instagram API integration. Users may also revoke PostEngine's access directly from their Facebook App Settings .